Work and phone stuff

Headed to work like usual and then headed to the Softbank store after work cause my phone was repaired. The girl missed what I said the first time about how I wanted my phone refurbished so the internal problem was taken care of but the outside still looked a little beat up. Then when she was moving the memory card from the loaner phone to my phone she broke the memory card cover on the new phone so I let her keep it and get the refurbishing done which I wanted done in the first place. I think she might have broken it on purpose to get me to come back to the shop.